Відео

How can I effectively manage, identify and track assets without serial numbers (like 100 keyboards in different branches) without physically labeling each asset because for me labeling 100 of keyboards manually is not optimum solution if such case repeat again. So how to handle this situation and ensuring accurate inventory and traceability across multiple branches?

Great job ! Helped a lot :)

I use Servicenow exclusively in my role and it seems a bit conflicting to advertise and celebrate the capabilities of the platform yet shun customization.

With the now assist feature for virtual agent turned on, can this be still implemented?

For AWS EKS kubernetes discovery do we need to have Mid Servers added to AWS clusters?? I have an on prem server and following the snow doc on kubernetes discovery isn’t making much sense

DependentInputId not working

Hi, My question is : i am not able to find the No deflection count and pattern in virtual agent dashboard. Please any one help me

Great demo, but how can a Decision Table be included in an Update Set?

we have recently installed workplace indoor mapping and other wsd plugins in our company instance. We are not able to see the map data while trying to create a building. what could this be? could it be a firewall which might be restricting the communication between map api with the instance? or could it be something else?

How can a user add an attachment in the activity? "Add attachement" previews in the ui builder, but not in the playbook.

I feel like there are a couple things which may have gotten confused during the Acuity diagram portion. My interpretation is the the layers from top to bottom are: 1) Business Application 2) Application Services 3) Application CI's (Tomcat, Apache, DB instances, etc.) 4) Server CI's The fact that some of the application CI's are listed as "Acuity Connect Prod XYZ Server" is more of a descriptor, but they would in reality be Web/Application server application / Database instance CI's and are contained within their respective Application Services. I may be incorrect, but if not I wanted to try can clarify some of the comments around that section.

Hay algún video del ciclo completo del release?

Pessoal, caso tenha habilitação paga para ITSM, teria que pagar tbm o ITBM para ter essa parte de projetos no meu service desk?

Hello, I have a scenario where depending on a few field values the number of approvals may differ and they need to be sequential. For instance, if the value of field Amount is >= "50000" I need to send sequential approvals to group 1, 2, 3 and 4 but if it is < "50000" I only need to send it to groups 1 and 3. I have created a decision table to handle to which groups it should be sent, but I am having trouble finding a good solution to handle the sequential approval in my flow. I'd like to avoid having lots of nested ifs and else ifs, any suggestions?

What's wrong with your voice???

3:42 - It's important that we do map the right tables to the right subscription so we know which users are entitled to use them and which ones are not entitled to use them. We don't wanna pay for people who aren't using them and we wanna make sure we are paying for people who are using them.

When I am Updating Issue in Jira it is not updating in Servicenow

Hi Matthew from South Wales (UK) and loving the content just wondering how do I watch this live

i follow the same， but my vars are showing as read-only ?

Hi @ServiceNow Community I'm working on Virtual Agent and after connecting with a Live Agent the user's input field is disabled, meaning that only the Live Agent is able to write in the chat.

what is now assist sku, is that a subscription?

What table and what filters do you use to pull data and create those cards?

Thank you for simple explanation. Needed it.🙌

Thank you Mark Bodman & David Thigpen. Just curious, 2 years on where are we with the concept of Dynamic CI Groups in the Sell / Consume domain for laptops and the 'follow me' concept? Has this been incorporated in CSDM and/or the ServiceNow platform?

by using this is it possible to send attachment???

Could you Please let me know the process of managing update sets while publishing the mobile app.

Good video❤

This is a great presentation. Truly helped our customer

A really great video. Thank you very much!

Hello Chuck I have a question. Is there a way to do the same with widgets in UI builder ( the ones we use in Workspace ) ?

How to map observables, which have different observable type, example : host, ip address, file

Insightful. How can I get a copy of the slide deck?

Great Video and very valuable information provided in the video

where is the link for the class

This demo, It can i'm spanis.

This is a joke, 2 years old video and already outdated... There is no "UX Theme Asset" related list in Washington, manual creation of record in that table does not work...

How can I activate the IT Financial Cost Modeling Portal?

When you upload your manifest. Do you have to block the non custom servienow for teams app? So the user has to use the one from the manifest or do you leave both active?

This is great! Thanks for this video. Question...if i want to expose certain end user self service articles and not IT internal KB's. Where would I go configure that? I thought i found it but seems to not work. Thanks in advance.

I have a scenario where I have a catalog item with a multi row variable, where each one has an approver. The approvals need to be processed in parallel, and tasks created for each MRV afterwards if approved. I cannot use Do the following in Parallel, because I do not know how many approvals there will be (needs to be dynamic). I cannot For Each, because the Approval waits for a response before going to the next approval. What solution could I use in this case?

Can you please share the script include and client scripts? I want to implement similar solution but difficult to find code in community.

Hi! Where can I download the slide deck (for the links) instead of just the video here? Thanks! (GREAT video!)

Just for a confirmation- Is Process Automation Designer going to be called as "Playbook" going forward?

17:03

Clear Explanation!

Hi everyone, I noticed that the video on configuring AWA in PDI might be missing a crucial step: enabling state presence for the service channel. If you've configured everything for AWA but it's still not working in PDI, follow these steps: Go to Advanced Work Assignment -> Settings -> Presence State. Select Available from the list. Add the newly created service channel to the Selected list. By completing these steps, you ensure the system recognizes the service channel as available, allowing AWA to function properly in PDI.

quality is very bad

This was the worst ServiceNow video ever; I couldn't understand anything from that lady. She has the worst accent ever. I tried to have the captions on, but it was worse. Don't get me wrong, I have an accent as well, but not like hers. What a waste of time! It is a shame! Please don't let people like her run the demo for the public.

Great examples , provides lot of clarity.

In the session, you never got back with an answer about being able to install the application into a PDI. If it is possible, how do you do it?